Política de envío

política de envío

Last Updated: June 2026

Gracias por choosing HKWON LAB.

This política de envío explains how we process and deliver orders worldwide.

1. Order Processing Time

Order processing times puede variar depending on product type, cantidad del pedido, and customization requirements.

Estimated processing times:

  • Standard Products: 10–15 business days
  • Wholesale Orders: 10–15 business days
  • OEM/ODM Orders: To be confirmed based on project requirements

Production and processing times do not include shipping transit time.

2. Shipping Methods

We work with reliable international logistics providers and shipping partners.

Available shipping methods may include:

  • Express Shipping
  • Air Freight
  • Sea Freight
  • Other logistics solutions agreed upon with customers

The shipping method will be selected based on the cantidad del pedido, destination, and customer requirements.

3. costes de envío

costes de envío are calculated based on:

  • Product weight and volume
  • Destination country or region
  • Shipping method selected

Final costes de envío will be confirmed before order shipment.

4. Delivery Time

Estimated delivery times vary by destination and logistics provider.

Actual delivery times may be affected by:

  • Customs clearance procedures
  • Public holidays
  • Weather conditions
  • Transportation disruptions

HKWON LAB is not responsible for delays caused by factors beyond our control.

5. Customs Duties & Taxes

Customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their local authorities.

Please check your local import regulations before placing an order.

6. Shipping Address

Customers are responsible for providing accurate shipping information.

Additional charges resulting from incorrect addresses may be the customer's responsibility.

7. Damaged or Lost Shipments

If your shipment arrives damaged or appears to be lost, please contáctanos within 7 days of delivery and provide supporting photos or documentation.

We will assist in investigating the issue with the logistics provider.

8. Contact Information

For shipping inquiries, please contact:

Email: hkwonofficial@gmail.com

HKWON LAB

Operated by Haikou Xiaquan E-commerce Co., Ltd.