Política de reembolso

RETURN & REFUND POLICY

We carefully inspect e pack Todos os produtos before shipment to ensure produto qualidade.

  1. Order Cancellation

Orders can only be canceled before shipment.

Once an order has been shipped, it cannot be canceled.

  1. Damaged or Defective Items

If you receive a defective or incorrect item, please Contacte-nos within 3 days de delivery.

Kindly provide clear photos de the issue so a nossa team can review e resolve it quickly.

We will offer a replacement or compensation depending on the situation.

  1. Refunds

Approved refunds will be processed within 2 business days after confirmation.

Refund processing time may vary depending on your bank or payment method (typically 3–15 business days).

  1. Return Conditions

All returned items must be:

• Unused e in original condition
• In original packaging
• com all tags attached

Para hygiene reasons, underwear, lingerie, e meias are non-returnable unless there is a qualidade issue.

  1. Custos de envio

If the issue is caused by produto qualidade or a nossa mistake, we will cover the envio cost.

Para other reasons (such as Tamanho, Cor preference, or change de mind), return custos de envio are borne by the buyer.

CONTACT

If you have any questions, please Contacte-nos before returning any items.