Terugbetalingsbeleid

RETURN & REFUND POLICY

We carefully inspect en pack all products before shipment naar ensure productkwaliteit.

  1. Order Cancellation

Orders can only be canceled before shipment.

Once an order has been shipped, it cannot be canceled.

  1. Damaged or Defective Items

If you receive a defective or incorrect item, please contact us within 3 days van delivery.

Kindly provide clear photos van de issue so our team can review en resolve it quickly.

We will offer a replacement or compensation depending on de situation.

  1. Refunds

Approved refunds will be processed within 2 business days after confirmation.

Refund processing time may vary depending on your bank or payment method (typically 3–15 business days).

  1. Return Conditions

Alle returned items must be:

• Unused en in original condition
• in original packaging
• met all tags attached

voor hygiene reasons, underwear, lingerie, en stockings are non-returnable unless there is a quality issue.

  1. Shipping Costs

If de issue is caused by productkwaliteit or our mistake, we will cover de shipping cost.

voor other reasons (such as maat, kleur preference, or change van mind), return shipping costs are borne by de buyer.

CONTACT

If you have any questions, please contact us before returning any items.