返金ポリシー
RETURN & REFUND POLICY
We carefully inspect & pack all products before shipment to ensure product quality.
-
Order Cancellation
ご注文 can only be canceled before shipment.
Once an order has been shipped, it cannot be canceled.
-
Damaged or Defective Items
If you receive a defective or incorrect item, please contact us within 3 days of delivery.
Kindly provide clear photos of issue so 当店の team can review & resolve it quickly.
We will offer a replacement or compensation depending on situation.
-
Refunds
Approved refunds will be processed within 2 business days after confirmation.
Refund processing time may vary depending on your bank or payment method (typically 3–15 business days).
-
Return Conditions
All returned items must be:
• Unused & の original condition
• In original packaging
• 付き all tags attached
向け hygiene reasons, 下着, ランジェリー, & ストッキング are non-returnable unless there is a quality issue.
-
配送 Costs
If issue is caused by product quality or 当店の mistake, we will cover shipping cost.
向け other reasons (such as サイズ, カラー preference, or change of mind), return shipping costs are borne by buyer.
CONTACT
If you have any questions, please contact us before returning any items.