Pravila dostave

Shipping Policy

Last Updated: June 2026

Thank you za choosing HKWON LAB.

This Shipping Policy explains how we process i deliver orders diljem svijeta.

1. Order Processing Time

Order processing times may vary depending on product type, order quantity, i customization requirements.

Estimated processing times:

  • Standard Products: 10–15 business days
  • Veleprodaja Orders: 10–15 business days
  • OEM/ODM Orders: To be confirmed based on project requirements

Production i processing times do not include shipping transit time.

2. Shipping Methods

We work s reliable international logistics providers i shipping partners.

Available shipping methods may include:

  • Express Shipping
  • Air Freight
  • Sea Freight
  • Other logistics solutions agreed upon s customers

The shipping method will be selected based on the order quantity, destination, i customer requirements.

3. Shipping Costs

Shipping costs are calculated based on:

  • Product weight i volume
  • Destination country or region
  • Shipping method selected

Final shipping costs will be confirmed before order shipment.

4. Delivery Time

Estimated delivery times vary by destination i logistics provider.

Actual delivery times may be affected by:

  • Customs clearance procedures
  • Public holidays
  • Weather conditions
  • Transportation disruptions

HKWON LAB is not responsible za delays caused by factors beyond our control.

5. Customs Duties & Taxes

Customers are responsible za any customs duties, import taxes, VAT, or other charges imposed by their local authorities.

Please check your local import regulations before placing an order.

6. Shipping Adhaljina

Customers are responsible za providing accurate shipping information.

Additional charges resulting od incorrect adhaljinaes may be the customer's responsibility.

7. Damaged or Lost Shipments

If your shipment arrives damaged or appears to be lost, please contact us within 7 days of delivery i provide supporting photos or documentation.

We will assist in investigating the issue s the logistics provider.

8. Contact Information

For shipping inquiries, please contact:

Email: hkwonofficial@gmail.com

HKWON LAB

Operated by Haikou Xiaquan E-commerce Co., Ltd.